Shipping policy
Where do you deliver?
We have just launched (Spring 2025) and are only currently shipping to the US. We'll expand internationally soon!
How much does shipping cost?
For transparency purposes, note that shipping costs are charged for each item individually and vary depending on the weight and cost. However, all orders in the US that are over $75 ship for free! Orders under $75 will have a flat shipping cost of $9.95.
When will I get my order?
As a print on demand shop, each item you order will be processed individually. This means that a single order of more than 1 type of item will likely arrive in multiple shipments. Usually, it takes 1-3 days to create an item, after which it’s shipped out.
Where will my order ship from?
We work with an on-demand order fulfillment company within the contiguous US and your order will be fulfilled by the most convenient center.
Will I be charged customs for my order?
For future international orders: an additional customs and tax fee can occur. This fee would not be in our control and would be assessed by your local customs office. Customs policies vary widely for every country (and current policies are in flux), so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check the tracking number to make sure there wasn't a last minute delay
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at asteya.shop@gmail.com with your order number.